Help and Frequently Asked Questions

The easiest way to find answers is to use our site search

Search, it's what we do

The quickest way to find answers is to simply type your question along with the keyword bleedingrock in any search engine. Accurately coding webpages for effective search results is what we do.

Or search Bleedingrock.com here

• Trouble seeing recent changes to your website
• Google Plus Tutorial Videos
• PayPal access for your designer
• Set up your POP or IMAP email accounts

Not seeing the latest edits to my website

Full screen available in video controls ^

Web browsers save website pages of sites we visit in a temporary location on our computers called “cache” so you'll need to refresh your browser each visit to each page during construction to see the latest revision

The theory behind storing webpages is so the next time you visit that site, the pages load faster from your computer than from over the internet. This made sense years ago when Internet connections were much slower. As a result, when we make changes to your site you may in fact be looking at an old version of the website pages previously saved on your computer.

Press F5 to Refresh Your Browser

To correct this you will need to “refresh your browser”. Visit your website as normal and once the page loads, click the “refresh button” on your browser or press the “F5” key in the top row of your keyboard to clear the cached page. Once clicked, the web page should reload with the most current version from the Internet. Do this for each page.

If this doesn't work you will need to clear your browser's Temporary Internet Files and Cookies. This may be different for each browser and version. Step by step instructions on how to clear your cookies at Google help

Step by step instructions on how to clear your cookies at Google help

Google Plus tutorial videos

Five-part video tutorial for Google Plus. Press play and the 5 videos will automatically play in order. If we have already set up your Google Plus account parts 1 and 2 are somewhat redundant.

When you are not signed in to Google you will see only your Google Plus posts that were shared publicly. Once you are signed in to Google you can see all your posts (public and non-public) as well as posts from others in your circles.

Sign in to your Google Plus account now using your Gmail log in.

Google Plus apps for iPhone and Android

Full screen available in video controls ^

Add your designer as a limited PayPal user

Your designer will only require limited access to code your cart and payment buttons. Please add your designer as a limited user and authorize API Activation and Authorization.

Add your website designer as a limited user

Add your website designer as a limited user

Granting access to your PayPal account

If you have chosen an ecommerce website we'll need to code your shopping cart and payment buttons on your website. To do this your designer will require limited access to your PayPal account to get the code.

Providing anyone with your primary PayPal user ID and password would allow full access to your private account financial information. For this reason, PayPal allows you to create an additional user with "limited" access to your account.

Easy to follow instructions

For easy to follow instructions for setting up a new user with limited authority please read the PayPal help topic “Adding a new user”. www.goo.gl/Q8tP6

POP/IMAP email set up

To configure your Bleedingrock webmail client (such as iPhone, Outlook, WinMail, MacMail, and Netscape) to send and receive your domain email, select one of the links at right.

To configure your Gmail please visit Google Gmail.